Customer Service Goals – What They Are & How To Set


A customer service department has the ultimate goal of satisfying customer needs. Since it is very broad, customer service goals are usually broken down into smaller goals that will contribute to the general objective. The SMART Goal To determine if the goal can be achieved, management can use the SMART guidelines in setting a target … Read more

How to Deliver Great Customer Service


There are people who believe that delivering proper customer service is very easy. It is more than smiling and giving what customers want. Great customer service does not end when they leave the store or hung up the phone – but also involves a great after-sales experience. Working for the customer service department is a … Read more

How to Contact Vodafone Australia Customer Support

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Vodafone is one of the most popular telecommunication and network companies in Australia. Here’s a detailed guide for the users to contact the Vodafone Australia Customer Support: Calling Vodafone Australia Customers can directly reach Vodafone by selecting your product range and calling them on the following customer care contact number using their Vodafone: 1555. Vodafone … Read more

How to Contact Telstra Customer Support

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Telstra is one of the largest operating telecommunication companies in Australia. Customers can contact Telstra through the following means: Call Telstra Telstra has made its customer support line available seven days a week between 8 am-8 pm. Phone number: 13 2000 Message Telstra Messaging is convenient and labor-saving. Open the Telstra app, select the ‘Get … Read more

How to Contact Qantas Customer Support

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Qantas is a popular Australian international airlines, operating globally since 1935.  If you are looking for communication links with Qantas, here are the following means by which you can connect: Call Qantas If you are looking for feasible flight packages or have got queries regarding the flight changing or other issues, you can directly call … Read more

How to Contact Optus Customer Support

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Optus is providing telecommunication services to Australian customers. Customers can contact and communicate with Optus and its dedicated customer support teams using the following methods: Call Optus To interact with its customers, Optus has made its customer support line available from Monday to Friday, starting from 8 am- 8 pm. You can call Optus even … Read more

How to Contact Jetstar Australia Customer Support

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Jetstar is an Australia-based low-fare airline, operating since 2003 sending over 5,000 flights per week. Customers can reach Jetstar Australia through the following ways: Call Jetstar Australia Jetstar English Centre is accessible 7 days a week from 8 am till 8 pm, from Monday to Sunday. Customers can directly call the contact centre from Australia … Read more

How to Contact JB HI-FI Customer Support

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JB HI-FI is one of the largest home entertainment retailers in Australia, operating since 1974. It also offers electronic devices and other telecommunication services. Here are various ways you can get in touch with JB HI-FI: Call JB HI-FI If you need advice choosing a product or have some query regarding JB HI-FI services, you … Read more

How to Contact Iprimus Australia Customer Support

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iPrimus is one of Australia’s leading telecommunication companies, providing internet, home phones, and mobile plans. Here are a variety of ways you can interact with iPrimus: Call Iprimus Calling is convenient and easy. The best calling hours at iPrimus are mentioned. For customer service, customers are advised to contact between 9 am to 8 pm … Read more

How to Contact Foxtel Customer Support

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Foxtel is an Australian pay-television firm operating cable television and other streaming services, that has been running since 1995. Here’s a detailed guide for the customers to reach Foxtel. Customers can connect with Foxtel through the following ways and means: Call You can contact Foxtel directly through the call to resolve your inquiries and speak … Read more

How to Contact DHgate Australia Customer Support

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DHgate is a Chinese-based wholesale industry connecting global buyers to Chinese wholesale stores. We list here the different methods for contacting the DHgate Australia customer support. Contact DHgate – Phone Australian Customers can directly call the DHgate through the following contact number. This number is toll-free – (877) 927-7268. Contact DHgate – Website If the … Read more