CommBank, also known as Commonwealth Bank of Australia, is an Australian multinational bank. It is the largest Australian listed company on the Australian Securities Exchange (ASX) as of August 2015, as it also operates its divisions and subsidiaries such as Commonwealth Securities (CommSec) and Bankwest.
Commsec offers a variety of financial services and considered to be the largest bank in the Southern Hemisphere (It contains all or parts of five continents (Antarctica, Australia, majority of South America, a third of Africa, and several islands off the continental mainland of Asia), four oceans (Indian, South Atlantic, Southern, and South Pacific), New Zealand and most of the Pacific Islands in Oceania, according to Wikipedia.)
History of CommBank
Commbank is founded in 1911 through the Commonwealth Bank Act of 1911 of the Australian Government. The bank opened its first branch in July 1912 in Melbourne, which still exists and operating as of writing. The bank started acquiring the powers of a central bank, taking responsibility for issuing banknotes from the Department of Treasury.
In 1991, the bank went public on the Australian Stock Exchange. It was in 1996 when the Commonwealth Bank became fully privatized, becoming one of the ‘big four’ Australian banks.
How to Contact CommBank through Phone
Commonwealth Bank can be reached by phone by dialing 13 2221, where it will be connected to an Australian-based team to assist with your concerns. They are available from 6 am to 10 pm. If you are based overseas, dial +61 2 9999 3283 (service charges may apply depending on the network).
A complete list of the company’s contact numbers can be accessed on the list below. Here are some of the important phone numbers that could be helpful:
133 677 – TTY number (for those who are deaf, hearing problems, or speech impairment)
0423 677 767 – SMS relay (only for sending a text message. Also for those who are deaf, hearing problems, or speech impairment)
13 2224 – Home loans (Available every day from 8 am to 8 pm)
13 1998 – Business Banking (+61 2 9009 0593 for those based overseas)
13 2423 – Home and Car Insurance (+61 2 9633 9391 for those based overseas) (Available on weekdays from 8 am to 8 pm, Saturdays from 8 am to 5 pm, and Sunday is for claims only from 8 am to 5 pm. Emergency claims are open 24 hours)
1800 491 588 – Life Insurance and Income Protection by AIA (Weekdays only from 9 am to 5 pm, AEST/AEDT)
13 1519 – CommSec (+61 2 9115 2990 for those based overseas) (Weekdays only from 8 am to 5:30 pm, Sydney/Melbourne time)
How to Contact CommBank though Virtual Banking Assistant
The company has a virtual banking assistant named Ceba, which can answer general inquiries or direct them to an appropriate department. The virtual assistant is available by downloading the CommBank App on smartphones or through NetBank from a desktop internet browser.
How to Contact CommBank through the App
The CommBank app includes a ‘Click to Call’ option while in conversation with Ceba. It will fast-track the connection to the human support agent.
How to Contact CommBank through Social Media
Commbank can also be reached through social media. All accounts are verified and have a blue checkmark. The company also posts announcements, news, and important updates on its social media content.