eBay is an American online marketplace that facilitates consumer-to-consumer and business-to-consumer transactions. As of 2019, the organization is a multibillion-dollar business with operations in about 32 countries.
The platform’s popularity can be attributed to the sellers who use it. Some sellers, however, offer defective and fake goods which consumers must be aware of.
History of eBay
When Pierre Omidyar, an Iranian-American computer programmer, founded eBay on September 3, 1995, the company was known as AuctionWeb. eBay was one of the companies that found success in the ‘tech bubble in the late 90s. It quickly emerged as the first online auction site to facilitate person-to-person transactions.
Pierre started the website as a hobby until the internet provider prompted him to upgrade to a business account. The website had higher traffic after a few months of launch. The name AuctionWeb was changed to eBay in 1997. It should have been ‘echobay.com’ (from the name of his consulting firm ‘Echo Bay Consulting Group’) but the said domain name was already taken and he decided to use eBay instead.
A year after the change in name, eBay went to the public. The new Millenium was good for the business, as registered users reached more than 12 million. The following year, they had a milestone of being the largest userbase for any eCommerce site in the world. The company acquired multiple companies in the following years, including PayPal in October 2002, then it became an independent company in July 2015.
How to Contact eBay Australia through Phone
Based on the company’s official Facebook account, eBay Australia can be reached through the number 1-800-322928 (eBayAU).
How to Contact eBay Australia through Email
The company does not have an email address dedicated to customer service. Instead, eBay Australia has a ‘Resolution Centre’ that will help both buyers and sellers resolve the issue with the help of the company. It will require users to log in to their account in order to proceed. The eBay resolution centre can be accessed through the link showing below.
How to Contact eBay Australia through Chat Support
Customers who would like to reach eBay Australia’s customer service support through live chat, can use the link showing below in the ‘Need more help?’ section. Service is available from 8 am to 8 pm on weekdays, and 9 am to 7 pm every Saturday & Sunday. Both timings are on Australian Eastern Time (AET).
How to Contact eBay Australia through Social Media
The company is also available through Social Media, and all of their accounts below are verified with a blue checkmark to avoid confusion with fan pages or fake accounts. eBay Australia also posts promotions and service updates through the platforms.