Optus is providing telecommunication services to Australian customers.
Customers can contact and communicate with Optus and its dedicated customer support teams using the following methods:
Call Optus
To interact with its customers, Optus has made its customer support line available from Monday to Friday, starting from 8 am- 8 pm. You can call Optus even on Saturday from 9 am till 5 am. Phone number: 133 937.
My Optus App
Optus App is now available on Playstore. Install the app on your phones and desktops to manage all your account affairs through the app. Optus assistants can hear you and help you out on the app.
Message Optus
Messaging can be the most convenient way for customers to contact Optus. The messaging service is available 24/7, through the Optus websites or App.
Feedback
Optus has made an online form available. Customers usually get a response within two working days.
https://www.optus.com.au/for-you/support/feedback-and-complaints/make-a-complaint#yourIssues
Yes Crowd
Optus has built Yes Crowd – an online public forum with more than 200K members. It has over 6,000 answered solutions to your inquiries. You are free to join the community and ask away your queries regarding Optus products and services.
Find the Nearest Store
Find the nearest store to you wherever in Australia on the following link
https://www.optus.com.au/shop/stores
Social Platforms
Optus is available on almost all the social media platforms:
Facebook Page
https://www.facebook.com/optus/
Instagram Page
https://www.instagram.com/optus/
Twitter Handle
https://www.linkedin.com/company/optus
Youtube
https://www.youtube.com/channel/UC67g83dLWhgQ-PWyEP8dUpg?reload=9
