Owned and operated by ASX-listed REA Group Ltd, RealEstate.com.au is the largest property website in Australia that offers real estate advertising online. The company now operates in multiple countries such as China, Malaysia, Singapore, Hong Kong, Indonesia, Thailand, India, and even a section for international properties. R
EA Group grew from the success of RealEstate.com.au and now owned majorly by News Corp’s subsidiary News Corp Australia. The REA Group is a publicly listed company on the Australian Stock Exchange.
History of RealEstate.com.au
Martin Howell and Karl Sabljak started in 1995 by creating a small company named ‘Nerwide Solutions.’ The company started in Karl’s basement in Melbourne, with the objective of delivering ISP (Internet Services Provider) and websites to small businesses.
The business quickly grew and found customers that are real estate agents. The business started to advertise real estate listings on a website called Virtual Realty. After finding the Australian manager of domain names, Martin and Karl were able to secure the domain realestate.com.au.
The company’s strategy is to expand internationally through acquisition. It was in 2007 when they launched squarefoot.com.hk in Hong Kong, increasing shareholding of Italy’s casa.it to 70% (completed acquisition in 2011), acquisition of atHome group (websites in France, Luxembourg, Belgium, and Germany), myfun.com in China, and investments in the US company Move, Inc.
It was in 2016 when the company acquired iProperty Group, a real estate company that focuses on South East Asia. The company has a lot of brands and websites under its umbrella that mostly focus on real estate.
How to Contact RealEstate.com.au through Phone
Customers can call 1300 134 174 to reach RealEstate.com.au customer support services. However, if you prefer to reach a specific office near your area, visit the link below to see the exact office address and contact number.
How to Contact RealEstate.com.au through Live Chat
RealEstate.com.au can be contacted through live chat by clicking on the ‘Help’ button on the lower right portion of the webpage. The chatbot will assist with the inquiry to help find relevant topics on the Frequently Asked Questions section. Live chat support is available from 9 am to 7 pm Australian Eastern Daylight Time.
How to Contact RealEstate.com.au through Email
The company’s customer service department does not have a specific email address. The website suggests checking the articles on their ‘Help’ page (https://help.realestate.com.au/hc/en-us)for any concerns. However, if the phone number and the live chat cannot be reached, users can submit a request to contact by using the link below.
How to Contact RealEstate.com.au through Social Media
‘Australia’s biggest address in property’ can also be reached through social media. All accounts are verified with a blue checkmark, provided by the social media platform. Contents posted on the accounts are usually about tips, news, and updates on buying, renting, or selling a property.